RETURNS & EXCHANGES
Thank you for shopping with Unique Random Paradise Please read our Refund and Return Policy carefully before making a purchase.
All Sales Are Final
Due to the nature of our business and the custom sourcing of our products, all sales are final. Once an order is placed, it cannot be canceled, refunded, or exchanged.
No Returns or Exchanges
We do not accept returns or exchanges for any products, regardless of condition or reason. Please ensure that you review your order carefully, including sizes, colors, and product descriptions, before completing your purchase.
Damaged or Defective Items
In the rare event that an item arrives damaged or defective, please contact our support team within 7 days of receiving your order. To assist you quickly, we require the following:
- A clear photo of the damaged or defective product.
- Your order number and proof of purchase.
If the issue is confirmed to be due to a manufacturing or shipping defect, we will work with our supplier to provide a resolution. This may include a replacement, a partial refund or a FULL refund, depending on the circumstances.
Order Issues
If you receive the wrong item or experience any issues with your order, please notify us within 7 days of receipt. We will review your claim and, if applicable, provide further instructions.
Customer Responsibility
- Accurate Address: Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses.
- Customs and Duties: Any customs fees, import taxes, or duties are the responsibility of the customer.
PS. If for any reason you are not satisfied with your order, contact us immediately. Our customer service team will do their best to ensure your satisfaction. 😉
Contact Us
For any questions or concerns regarding your order, please reach out to our support team at support@uniquerandomparadise.com
We appreciate your understanding and thank you for choosing Unique Random Paradise! ❤️